AI operations platform

From AI chatbots to agentic operations.

Polaris Operator transforms conversations into governed operational workflows with actions, approvals, memory and auditability built in.

operator.runtimetrace_84fa2
Conversation
The customer wants a follow-up tomorrow and asked if their renewal can be reviewed by finance.
I found renewal intent, created an action plan, and requested approval before touching billing data.
Execution pathapproval gated
Intent detectedreadycreate_followup_task
Policy checkreviewmedium risk / approval required
Approval requestedpendingOps lead queue
Execution logtracetool.task.create queued
Policy validated
Permission scoped
Audit ready
Human-in-the-loop approvalsExecution audit trailsMulti-channel runtimeWorkspace-level governanceRAG + actions + toolsHuman-in-the-loop approvalsExecution audit trailsMulti-channel runtimeWorkspace-level governanceRAG + actions + toolsHuman-in-the-loop approvalsExecution audit trailsMulti-channel runtimeWorkspace-level governanceRAG + actions + tools
The shift

From chatbots that answer to agents that operate.

Polaris keeps the RAG foundation, then adds the operational layer teams need: decisions, approvals, jobs, tools and traceability.

Before

  • Chatbots answer questions.
  • Retrieve documents.
  • Isolated conversations.
  • Limited operational impact.

Now

  • Operators execute actions.
  • Create tasks and leads.
  • Request approvals.
  • Run tools and jobs.
  • Maintain operational memory.
  • Track every execution.
Runtime

Operational Runtime

Every execution preserves context, policies, approvals and traceability to keep operations controlled.

Governed executionRetriesApprovalsAudit trail
operator.runtime
healthy
Event streamlive
conversation.receivedqueued
intent.detectedprocessing
policy.validatedsuccess
approval.pendingwaiting_approval
tool.executedcompleted
job.processingretrying
audit.loggedsuccess
Runtime metrics
Avg execution
842ms
Retry queue
2
Pending approvals
3
Active jobs
14
Trace
trace_84fa2
workspace_clinic_mx
job_retry_02
Audit feed
Approval required before CRM update
Webhook retried after timeout
Execution completed successfully
Operator capabilities

The primitives for AI operations.

Polaris combines retrieval, orchestration and governance without turning the landing page into a black-box AI promise.

Actions

Turn conversations into structured operational actions.

Approvals

Keep humans in control when risk, policy or business rules require it.

Tools

Connect internal and external tools through a governed execution layer.

Jobs

Run async work reliably and track every step.

Memory

Maintain operational context across conversations and channels.

Audit

Know what happened, who approved it and what was executed.

Leads

Capture and route commercial intent automatically.

Tasks

Create follow-ups, reminders and internal work items from conversations.

Channels

Operate across web chat, WhatsApp and future integrations.

Channels

One operator runtime across every channel.

The same memory, policies, tools and audit trail work regardless of where the conversation starts.

Web widget

Sites and applications

WhatsApp

Business messaging

API/Webhooks

Systems integrations

Future integrations

More channels soon

Use cases

Conversation, decision and action.

Use Polaris when a conversation needs to become a follow-up, approval, booking, task or controlled execution.

WhatsAppWeb widgetOperatorAudit trail

From request to controlled execution

A customer asks, Polaris detects intent, prepares the right action and keeps the work traceable.

Conversation received01
Intent detected02
Action prepared03
Approval if needed04
Result logged05
approval.pendingtask.createdaudit.logged

Customer support

Support

Answer common questions and route cases that need human review.

Resultticket.ready

Sales leads

CRM

Capture intent, qualify prospects and create sales follow-up.

Resultlead.created

Clinic operations

Booking

Collect requests, prepare intake and coordinate bookings or approvals.

Resultbooking.requested

IT requests

Tasks

Classify incidents, create tasks and preserve technical context.

Resulttask.created

Legal and compliance

Approvals

Handle sensitive requests with approvals and traceability.

Resultapproval.required

WhatsApp workflows

WhatsApp

Turn WhatsApp conversations into measurable, auditable workflows.

Resultconversation.routed
Security & governance

Agentic does not mean uncontrolled.

Polaris Operator is designed for governed execution, with approvals, permissions, limits and auditability built into the operational runtime.

Role-based permissions
Workspace isolation
Approval queues
Execution logs
Operator usage limits
Policy validation
Human escalation
Safe tool execution

12

Pending approvals

27

Scoped tools

4

Policy blocks

Approval queueworkspace:northstar

Renewal review

Finance approval required

pending

Lead routing

Sales Ops approved

approved

CRM update

Blocked by role policy

blocked
Developer experience

Build, connect and monitor AI operations.

Work with developer-friendly primitives: API events, webhooks, JSON payloads, tool logs and structured execution states.

event.streamPOST /webhooks/operator
23:44:18.284trace=op_84fa2stream=open
{
  "event": "operator.action.requested",
  "intent": "create_followup_task",
  "risk": "medium",
  "approval_required": true,
  "status": "pending_approval"
}
tool.crm.lead.createjob.followup.scheduleaudit.trace.persist

Pricing

Plans for messages, actions and governed execution.

Plans are shaped around AI messages, operator executions, storage, approvals, jobs, tools, webhooks, channels, memory and audit retention. Prices still come from the existing plan source so billing data remains untouched.

Getting started

Starter

Para empezar con un operador IA gobernado en un workspace.

$0

  • Operator executions
  • Async jobs, Operational memory, Audit retention
  • 500 AI messages/mo
  • 100 Operator executions
  • 100 MB storage
  • 1 Operators
  • 1 members
  • Web widget
  • Text documents
  • No OCR
  • No Vision
Most popular

Pro

Para equipos que conectan canales, webhooks y automatización operativa.

$29 USD/mo

  • Operator executions
  • Async jobs, Operational memory, Audit retention
  • 10,000 AI messages/mo
  • 5,000 Operator executions
  • 5,120 MB storage
  • 5 Operators
  • 5 members
  • API keys
  • Web widget
  • Email
  • Webhooks
  • OCR included
  • Vision not included
Teams and SMBs

Business

Para organizaciones que ejecutan flujos IA en múltiples canales con gobierno avanzado.

$99 USD/mo

  • Operator executions
  • Async jobs, Operational memory, Audit retention
  • 100,000 AI messages/mo
  • 50,000 Operator executions
  • 51,200 MB storage
  • 20 Operators
  • 20 members
  • API keys
  • Web widget
  • WhatsApp
  • Email
  • Webhooks
  • OCR + Vision included
  • Monthly multimodal limits
Enterprise scale

Enterprise

Arquitectura, seguridad y operación avanzada con límites por contrato.

Custom

  • Operator executions, jobs and tools by contract
  • Advanced approvals, memory and audit retention
  • Multiple channels, WhatsApp and webhooks
  • OCR and Vision with custom limits
  • Governance, advanced routing and access control
  • AI messages by contract
  • Scalable operators, workspaces and members
  • 24/7 support, SLA and SSO

Compare plans

What does each plan control?

The model is ready for operational limits: messages, storage, operators, approvals, async jobs, tools, webhooks, channels, memory and audit retention.

CapabilityStarterProBusinessEnterprise
Operators1520Scalable
Members1520Scalable
Workspaces1310Scalable
AI messages50010,000100,000Scalable
Operator executions1005,00050,000Scalable
Storage100 MB5,120 MB51,200 MBScalable
ApprovalsBasicIncludedIncludedIncluded
Async jobsLimitedIncludedIncludedIncluded
ToolsBasicIncludedIncludedCustom
Operational memoryIncludedIncludedIncludedAdvanced
Audit retentionStandardStandardStandardExtended
Web widgetYesYesYesIncluded
WhatsAppNoNoYesIncluded
EmailNoYesYesIncluded
API keysNoYesYesIncluded
WebhooksNoYesYesIncluded
OCRNoIncludedIncludedIncluded
VisionNoNoIncludedIncluded
SLANoNoNoIncluded
SSONoNoNoIncluded
Polaris Operator

Build your first AI operator.

Move beyond answers. Deploy governed AI operations across your business.